LevelUp Focus

Account Deletion

You can delete your account inside the app from Settings → Data Management → Delete My Account. If you no longer have the app installed, you can request deletion by email from this page.

How to request deletion

Send an email to levelupfocus.app@gmail.com with the subject “LevelUp Focus Account Deletion Request”. Include the email address or username used for your LevelUp Focus account.

Send deletion request

Deleting specific data without deleting your account

You don't need to delete your entire account to remove your data. Inside the app, go to Settings → Data Management → Reset Data to wipe your local and cloud data (activity history, tasks, goals, progress) while keeping your account and login active. If you don't have the app installed, email levelupfocus.app@gmail.com with the subject "LevelUp Focus Data Deletion Request", your account email or username, and which data you want deleted (e.g. activity history, AI Coach usage, purchase history); we'll delete that data while keeping your account intact.

Verification

To protect accounts, we may ask you to verify ownership before deleting cloud data. If we cannot verify the account owner, we may request additional information or decline the deletion request.

Data deleted

Account identity data, including email address, username, and Supabase user ID.
Cloud sync data, including study sessions, tasks, goals, settings, rewards, and progress.
Leaderboard, public profile, guild/social, room, partner, and focus progress data associated with your account.
Scheduled cloud notification records associated with your account or device when identifiable.

Data that may be retained

We may retain records required for legal, security, fraud-prevention, abuse-prevention, or compliance purposes. Optional anonymized analytics data may remain if it can no longer identify your account.

Processing time

Deletion requests are reviewed and completed as soon as reasonably possible, and no later than 30 days after we can verify the account owner.

Turkish summary

Uygulamaya erişiminiz yoksa, hesap silme talebi için levelupfocus.app@gmail.com adresine hesabınızda kullandığınız e-posta veya kullanıcı adıyla birlikte mesaj gönderebilirsiniz. Talep, hesap sahibi doğrulandıktan sonra en geç 30 gün içinde işlenir.